Hello, there.Waving hand

I'm Ruwanganath Ramanayake.

Full Stack Developer UI/UX Designer Customer Service Professional

More About Me
About

Let me introduce myself.

Profile Picture

I am a skilled full-stack developer, UX/UI designer, and customer service professional with expertise in front-end, back-end, web development, UX/UI design, and software development. Proficient in various graphic design tools and programming languages. Recognized for analytical problem-solving abilities, design acumen, and robust interpersonal skills. Possesses extensive experience in effective customer service, troubleshooting, resource, and people management across diverse IT sectors. A proactive and innovative individual motivated by a passion for instigating positive change in data systems and computer technology. Seeking opportunities to leverage IT and UX/UI design skills for organizational growth or contribute as a team player in customer-focused settings.

Profile

Demonstrating authentic leadership, I bring initiative, flexibility, and accountability to every challenge. My work ethic, diplomacy, and organizational skills ensure success within timescales and budgets. With superior problem-solving abilities and a relentless dedication, I thrive in fast-paced environments. A skilled communicator and innovator, I collaborate effectively with stakeholders, always seeking continuous improvement. Ready to contribute proactively and excel with minimal guidance, I am committed to delivering results.

  • Full Name: Ramanayake Arachchige Don Ruwanganath Ramanayake
  • Nationality: Australian
  • Job: Customer Service Specialist | Freelancer, Frontend Developer & UX/UI Designer
  • Website: www.ruwanganath.com
  • Email: ruwanganath@hotmail.com
  • languages Spoken: English & Sinhalese

Skills

  • Full Stack Web, Mobile & Standalone App Development
  • Database Management
  • Code Optimisation and Use of SEO Techniques
  • Familiarity With CRM and CMS Platforms and Frameworks
  • Social Media Integration Trends
  • Machine Learning / AI Techniques
  • Blockchain Technologies
  • Data Analytics & Visualisation
  • UX/UI & Multimedia Design
  • Digital & E-commerce Strategies
  • Project Management
  • Module, Third Party Package Management & Integration
  • DevOps & Cloud Technologies
  • Experience in Verbal and Written Communication, Testing & Bugs Fixing
  • Strong Analytical & Problem-Solving Skills
  • 90%
    HTML5
  • 85%
    CSS3 & Bootstrap5
  • 85%
    JavaScript
  • 80%
    PHP
  • 75%
    ASP.net, C#, C++
  • 80%
    Python, R
  • 90%
    JQery/React/Vue.js/ NodeJs
  • 80%
    JSon, XML
  • 85%
    SQL, LINQ
  • 75%
    Java, Java Kotlin
  • 70%
    Solidity (DApps)
  • 90%
    MYSQL, SQL Server, Mongo DB
  • 80%
    Wordpress, DJango, Drupal
  • 80%
    Shopify, Magento
  • 90%
    VS Code, Eclipse, NetBeans
  • 85%
    Git, Slack, Trello
  • 80%
    Adobe Suite & Other Tools
  • 85%
    DevOps & Cloud(AWS, Azure, GCP)

Awards & Achivements

  • World Skills Australia 4th Place Winner for IT Programming in 11th Round of World Skills Australia
  • Caltex Australia Demonstrated exceptional communication and interpersonal skills by achieving 100% Customer Service rating at Caltex
  • Monash Professionals Australia Completed an Internship in Web Application Development
Resume

More of my credentials.

My highest level of education is Masters Level and I have primarily worked as a software developer and Customer Service Representative across various industries. My roles have equipped me with a solid foundation in software development, honing my technical skills and problem-solving abilities. Concurrently, my experience in customer service has allowed me to cultivate excellent communication and interpersonal skills, ensuring a high level of client satisfaction.

Here is a concise overview of my educational, professional backgrounds and experience, with the intention of exploring new opportunities in diverse sectors.

Education

Master of Information Technology

2020 - 2022

Deakin University - Burwood, VIC, Australia

 

Bachelor of Information Technology

2003 - 2005

CQU University - Melbourne, VIC, Australia

 

Diploma in Information Technology

2001 - 2002

Kangan Institute TAFE - Broadmeadows, VIC, Australia

 

Diploma in System Analysis & Design

1998 - 2000

NIBM - Colombo, Sri Lanka

 

Advanced Level and Ordinary Level Examinations

1992 - 1998

Ananda College - Colombo 10, Sri Lanka

 

Work Experience

Full Stack Developer & UX/UI Designer - Remote

2024 - Present

Lead Inovationz | Australia

Acquired expertise in blending UX/UI desiging skills and various web development technologies to create user-centric digital experiences. This involves conducting user research, wireframing, and prototyping for intuitive interfaces while also building responsive frontends with HTML, CSS, and JavaScript frameworks. Additionally, I develop robust backend solutions, manage databases, and ensure seamless deployment and performance optimization, all while prioritizing user feedback and collaboration across the design and development teams.

Customer Service Sales Specialist

2022 - 2024

Bargain Car Rentals | Melbourne Airport, VIC, Australia

Acquired expertise in enhancing customer satisfaction, generating revenue, improving processes, developing teams, and driving overall success within the customer service and sales domain of the car rental industry.

Freelance Web Developer / Graphic Designer

2011 - Present

Self Employed | Melbourne, VIC, Australia

Demonstrated expertise in diverse programming languages, frameworks, and design software, effectively leveraging technical skills to deliver high-caliber work across multiple concurrent projects, showcasing adaptability and versatility in meeting diverse client needs.
Consistently garnered positive feedback and testimonials from clients for delivering timely, customized, and innovative solutions that surpassed their expectations. This success has contributed to the development of a diverse and notable portfolio, exhibiting a range of successful web development projects and visually captivating graphic designs.

Transport Industry - Owner Operator

2010 - 2020

Self Employed | Melbourne, VIC, Australia

Acquired expertise in maintaining safety, efficiency, compliance, and customer satisfaction while managing the operational and business aspects of the transportation services.

Software Engineer

2008 - 2010

Interlex Solutions | Ivanhoe, VIC, Australia

Demonstrated expertise in creating and maintaining software applications or websites, requiring a blend of technical expertise, problem-solving skills, creativity, and collaboration within a team environment.

Assistant Manager

2006 - 2008

British Petroleum | Tarneit, VIC, Australia

Consistently maintain a positive attitude, continually motivated and dependable, with the ability to work weekends, holidays, and varying shifts in a fast-paced environment, while maintaining total customer focus.

Customer Service Sales Representative

2004 - 2006

Caltex | Craigieburn, VIC, Australia

Maintained consistent commitment to excellent customer service to ensure smooth operations and customer satisfaction, Adherence to safety and operational protocols, efficient inventory management, and effective communication skills.

Portfolio

Check Out Some of My Recent Work.

"Explore my portfolio showcasing innovative and impactful creative work that has consistently driven success for valued clients."

Services

What Can I Do For You?

I specialize in crafting intuitive user experiences and dynamic digital solutions. Whether you need UX/UI design that resonates with your audience or full-stack development to bring your vision to life, I'm here to deliver innovative and user-centric solutions. Let's collaborate to create engaging experiences and robust applications that exceed your expectations.

30

Projects

25

Clients

23

Awards Received

40

Ideas

14

Certifications

4634

Hours
Contact

Hey, I'd Love To Hear From You.

Looking for a versatile professional to elevate your project with expertise in both UX/UI design and full-stack development? Look no further! Whether it's crafting intuitive interfaces or architecting robust backend solutions, I bring a unique blend of creativity and technical proficiency to every project. Let's collaborate to bring your vision to life. Reach out today to discuss how I can contribute to your project's success.

Sending...
Your message was sent, thank you!
Where to find me

28th Street, Sharjah.
United Arab Emirates.

Email Me At

ruwanganath@hotmail.com

Call Me At

Mobile: (+61) 041 593 4101 (Australia)
      (+971) 58 160 3340 (UAE)